Category English for Travel

On the telephone

Dialogue___________________

Peter and Maria Almar have decided to stay in Athens for a short holiday. Peter wants to book seats for a concert. He is telephoning the concert hall.

Peter Hello? Is that the concert hall?

Booking clerk Yes, speaking.

Peter I’d like to book some tickets for the concert on Saturday, please.

Booking clerk How many would you like?

Peter Two, please. Two seats together.

Booking clerk Well, the stalls are sold out, but we have a few in the circle.

Peter I see. What time is the performance?

Booking clerk Eight o’clock.

Peter Is there a matinee?

Booking clerk No.

Peter Well, can I book two tickets?

Booking clerk Sorry, we don’t take telephone bookings.

Can you come to the box office?

Peter Oh, all right. Thank you.

Maria wants to telephone the Almars’ shop in Zurich to

tell their assistant that they will be back next Tuesday.

Maria Hello? Operator? I’d like to book a call to Switzerland.

Operator Pardon?

Maria I want to book a call to Switzerland. I’ve been trying to dial direct, but I can’t get through.

Operator Can I have your number, please?

Maria Yes, it’s Athens 5709—918.

Operator And who are you calling?

Maria Zurich 63 24 35.

Operator Zurich 63 24 35. And what time would you like the call?

Maria Would it be possible to book it for three o’clock this afternoon, please?

Operator Right. We’ll call you back later, then.

Britain

C Stage ‘j

USA

Stage ^

Maria Thank you. Goodbye.

Key words

box office place where you buy theatre tickets

concert hall building where music is played

connect put through a call delay time when you have to wait dial You dial a telephone number with your finger. engaged (USA: busy) used Iry another person

expect someone back think that someone will come back later fetch go and bring back hold on wait

matinee performance in the afternoon

operator person who puts through telephone calls

(I beg your) pardon? (USA: Excuse me?) = Please repeat what you said; I didn’t hear. performance the playing of a concert, the acting of a play etc. personal call (USA: person to person) telephone call to one special person

receiver You hold the receiver when you make a phone call. replace put back

sold out all sold, none left to buy speaking Smith speaking = / am Smith, (on the phone)

Go back and listen again to the Dialogue until you can understand it without looking at the words. Then practise saying Peter and Maria’s words after them.

Reading for information

Look at the information and then answer the questions. Use the Notes if you need to, but try to answer the questions before looking at the Notes if you can.

Baggage (free allowance)

The free allowance for each adult or child paying half fare is:

On International Joumeys-Tourist Class 44 lb. (20 kgs) First Class 66 lb. (30 kgs.) On Domestic Services 33 lb. (15 kgs)

There is no Free Allowance for an infant carried at 10 per cent of the adult fare, but infants food for consumption in flight and an infants’ carrying basket are carried free of charge. Baggage in excess of the Free Allowance is charged for per kilogram at the rate of 1 % of the one way, normal, adult, direct first class, through fare and on domestic services 1% of the respective class fare paid.

Children

An infant under two years of age travelling on International Services accompanied by an adult and not occupying a separate seat

is carried at 10% of the adult fare. Additional infants under two years of age accompanying the same adult, infants under two years of age occupying a separate seat and children of two years of age and above, but under twelve years of age are carried at 50% of the adult fare.

Youth fares

A discount of 25% of the normal tourist single, return or excursion fare is available to young people under the age of twenty two. Full information obtainable on request.

Airport service charges

In some countries an airport service charge, payable locally before departure is levied on all passengers embarking on International Flights.

The charge levied on passengers (except children under two years of age and passengers in transit) embarking from Yugoslavia is: Y. D. 35

Road transport

Transport between town terminal and airport is available at the following charge:- Pula Y. D. 15.00 Split Y. D. 20.00 Zagreb Y. D. 15.00 Belgrade Y. D. 15.00 Dubrovnik Y. D. 20.00 Ljubjana Y. D. 20.00

Time of reporting at the airport. Passengers must report at the check-in desk and have all formalities completed 30 minutes before aircraft departure. Departures cannot be delayed for passengers who arrive late.

General information

SHAPE * MERGEFORMAT

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How much baggage is an international tourist-class passenger allowed to take without extra charge?

How much would it cost an international tourist-class passenger to take 5 kilograms of excess baggage?

a) 1% of the tourist-class fare.

b) 5% of the tourist-class fare.

c) 5% of the first-class fare.

What is the fare for a 4-year-old child?

a) No charge.

b) 10% of the full fare.

c) Half fare.

At what age are youth fares no longer available?

When do you pay the airport service charge?

a) When you buy your ticket.

b) When you catch your plane.

How much is the airport charge? Baggage

How much does it cost to travel from the terminal in Belgrade to the airport?

Your plane leaves at 11.15. What is the latest time you can check in?

Now check your answers with the Key on page 104.

Notes

accompany travel with additional more, extra aircraft (USA: airplane) plane allowance baggage allowance = how much baggage you are allowed to take

charge ask somebody to pay money complete finish consumption eating delay an aircraft keep an aircraft waiting

discount reduction in price domestic inside a country, not international

embark get on a plane or ship formalities things that always have to he done e. g. showing your ticket
and passport infant young child lb pound = 0-454 kilograms levy a charge ask somebody to pay money

locally payable locally = which can be paid at that place obtainable which you can have occupy a seat sit in a seat on request if you ask respective fare fare which was paid, fare which applies separate different terminal place in a town where buses leave for the airport in transit in the middle of a journey youth young person

Flight

arrivals

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Подпись: M я

Dialogue

Visa

Passport Boarding card Ticket

Listen to the Dialogue. If you need to, you can look at the words in your book or at the Key Words after the Dialogue.

Peter and Maria Almar have arrived at Istanbul airport to catch a plane to Athens.

Maria Is this the check-in for the flight to Athens?

Check-in clerk Yes, that’s right. Can I see your tickets and passports, please? And could you put your baggage on the scale?

Peter Can I take this briefcase as hand baggage?

Check-in clerk Yes, that’s all right. Smoking or no smoking?

Maria No smoking, please.

Check-in clerk Here are your boarding cards. You’ll need to show them again at the gate.

Maria Can we board the aircraft now?

Check-in clerk Can you wait until it’s announced, please, and then go to Passport Control.

Announcement Sabena Airways flight SN 862 to

Athens and Brussels. This flight is now boarding at Gate 6.

Check-in clerk Boarding now at Gate 6.

Maria Thank you.

Gates

* ♦ ‘

Лі I’.issport Control Peter has to answer some questions.

Passport officer Do you live in Switzerland?

Pcicr Yes, I do.

Passport officer What was the purpose of your visit to Turkey?

Vaccination

Peter It was a business trip.

Passport officer Was this your first visit?

Peter No, I’ve been here twice before.

Passport officer Have you got a

vaccination certificate for cholera?

Peter Yes, I’ve got it here.

Passport officer OK, thank you.

Go back and listen again to the Dialogue until you can understand it without looking at the words. Then practise saying Peter and Maria’s words after them.

Key words

above more than I’m afraid I’m sorry to say announce/make an announcement Rive information to a group of people as long as if

board get on a plane, ship, train etc. briefcase small case for papers cholera illness you can catch in hot countries

clerk person who does paper work in an office, bank etc. control checking

Customs l had to pay the Customs iS to import the cigarettes.

declare say what goods you have duty-free without duty (money you pay to bring cigarettes, drink etc. into a country)

gate Passengers for Paris go to Gate

12.

gift something you give to a person, a present

goods things for sale, things a person has bought Green Channel — see page 27. immigration going into a country item thing, piece of goods line type of goods

liqueur e. g. Cointreau, Benedictine, Creme de Menthe lounge waiting room luggage baggage (suitcases, bags etc.) officer e. g. a customs officer, passport officer, police officer, immigration officer present something you give to a person, a gift

purpose the purpose of your journey = why you are travelling be resident in live in scale We weigh things on a scale. spirits (USA hard liquor) e. g. whisky, cognac, vodka steward/stewardess (USA flight attendant) man/woman who looks after passengers on a plane terminal part of an airport; Flights to Africa leave from Terminal 3. tobacco Cigarettes are made from tobacco.

transfer change planes in the middle of a journey trip journey twice two times

vaccination certificate piece of paper saying that a doctor has vaccinated you against an illness valid This is an old passport — it’s not valid now. weight how heavy a thing is wine e. g. Riesling, Burgundy,

Chianti

Using the language

Asking if you are allowed to do things

Listen to the examples on your tape and then try to do the exercise without looking at your book. You will hear each correct answer after you say it.

1 You want to know if you are allowed to board the

aircraft now.

Can I board the aircraft nowf

2 You want to know if you are allowed to bring in 300

cigarettes.

Can I bring in 300 cigarettesf

use the ticket on a weekday.

pay by cheque.

leave the car in London.

You want to know if break the journey in Budapest,

you are allowed to catch the flight without

a reservation.

take your briefcase on the plane.

Answering questions

Listen to the question and then give an answer beginning with yes or no. Answer number one with yes, number two with no, number three with yes and so on.

I i< you here on business?

і, / am.

‘ I >i і vi hi live in Lngland?

Ni >. / ih і n’t.

> I law y<ні got a visa?

I I Live you anything to declare?

• I >iil you reserve a seat? о u – you importing any goods?

І і Ins your first visit to Norway?
к I >id you have any excess baggage?

On the aircraft

Listen to this dialogue.

so w. и dess Would you like any duty-free goods?

I i. o el let Yes, a litre bottle of whisky, please.

Su w. mless What sort would you like?

I i. o ellei lohnnie Walker, please.

Stewardess I hat’s $6-80.

І і. o el lei (‘.an I pay in francs?

Sic w. mless Haven’t you got any US dollars?

I i. oellei No, I haven’t. I’m sorry.

Stewardess OK, that’ll be all right. I’ll bring the change in a moment.

I i. neller I hank yon.

Go back and play the role of the traveller. Say the traveller’s words at the same time as he does. You can look at your book if you need to.

Now go back again and this time play the role of the traveller without looking at your book. Stop the tape after the stewardess’s words and say the traveller’s words.

Listening for information

Now you will hear two conversations at an airport. Listen to the conver­sations and try to understand them without looking at the words in your book or at the Key Words on pages 21 and 22.

Conversation 1 Checking in

Check-in clerk Good morning.

Traveller Good morning. Can 1 check in here for the flight to New York?

Check-in clerk Yes, I’m afraid it’s running late today, it’s leaving at ten past three instead of one o’clock.

Traveller Oh dear.

Check-in clerk May I have your ticket and your passport? . . . Thank you very much.

Traveller Can I take this briefcase as hand baggage?

Check-in clerk Yes, as long as it’ll go under the seat. Have you any other baggage?

©

Traveller Yes, I’ve got these two suitcases and this bag.

luggage

Bag Hnefcase Suitcase

Check-in clerk I’m afraid the baggage allowance to New York is two pieces. It doesn’t involve weight, only the number of pieces.

Traveller So how much excess baggage is there?

Check-in clerk The extra charge is £20 for each extra piece that you have.

Traveller For each piece above two?

Check-in clerk Yes, so that’ll be £20.

Traveller 1 see. Do I have to pay now?

Check-in clerk Yes, please. . . £20. Thank you very much. Where would you like to sit?

Traveller No smoking, please.

Check-in clerk No smoking. Window?

Traveller Yes, by the window, please.

Check-in clerk So that’s 18A, that’s your boarding card and your ticket that you’ll need to show again at the gate.

Traveller Thank you.

Check-in clerk Do you have a valid visa for New York?

Traveller Yes, I do.

( lurk-in clerk Can I see it? . . . Thank you. We’ll be hoarding at Gate 23 at two forty-five.

I i. iveller Gate 23. Right, thank you very much.

< heck-in clerk You’re welcome.

Conversation 2 Going through Customs

< usioins officer Would you like to put your luggage on

line?. . . I hank you. Where have you just come

11 oin?

11uvrllcr I rom Madrid. ‘

< iisiimis ollicer Madrid. Are you resident in Spain, or

do you live in the UK?

І іaveller I live in Spain.

< usioins ollicer Can I see your passport, please?

I hank you. I low longare you coming to the UK for?

І і a rllri I oi a week.

( iiMoms ollicci ()n holiday, are you? Or business?

I i. ivrlh і ‘l e s, on business.

< iumoiiis ollnei I see. ()k. Well then, you understand

I Cigarettes 1 Cigars

ih. и you’ve і nine mio the Green Channel, which пн. ins oii have nothin)1, to dis hire.

I i n і Ih і b1.

t usioins ollnii Is 1111 s ill v • >>ii Іііце. ащ І і.11 I III I I Ills is ill. < I

t і < а і о 111 s о 1111 <i ‘Johoilv else is 11 a veiling with you?

І і at і Ih і No, I in 11 i і Mill)’, ah iru

( iisiouiN ollnei tils ilnn What lypeol goods have you )’i и, і i)* ii el tes, і Іц. іГК?

ІіамІІеі I’ve got 11 ist.'()() і igaretles.

( ustonis ollnei Nothing else at all in the tobacco line?

І і avi’lli і No.

< им……. ollnei Any drink at all? Spirits? Liqueurs?

Win.

I rnw’llci lust this bottle of whisky, t ustonis ollicer Was that bought in the duty-free shop,

OI. . ?

І і ivjlei Yes, at Madrid airport.

< ustonis oflicer I see. Are you bringing any gifts at all

I oi anybody in the UK?

I i. iveller Well, the whisky is a present, but that’s all.

Customs officer I see. No other small items — watches, jewellery?

1 Jewellery (USA: Jewelry)

2 Camera

3 Watch

4 Calculator

Traveller No, it’s just personal things.

Customs officer OK. Right, sir. Would you let me have a look in there? … Is the calculator going back to Spain with you?

Traveller Yes it is. It’s mine.

Customs officer Do you have a camera at all?

Traveller No, not with me.

Customs officer OK, sir. Thank you very much.

Go back and listen again to each conversation until you can under­stand it without looking at the words.

When you understand it, read the questions in your book. Then play the conversation again, and stop the tape to write the answer to each question. Do not read the conversation in your book when you are answering the questions.

Conversation 1

1 What time will the flight leave today?

2 What time does it normally leave?

3 What is the baggage allowance on flights to New York?

4 How much must she pay for the excess baggage?

5 Can she pay later?

6 What is the number of her seat on the plane?

7 Which gate will she have to go to?

8 What time will she be able to board the plane?

Conversation 2

9 Where has the traveller come from?

10 Why has he come to the UK?

11 What does it mean if he goes into the Green Channel?

a) He has something to declare.

b) He has nothing to declare.

12 How many cigarettes has he got?

13 What drink has he got?

14 Has he got any jewellery?

15 Is he going to give the calculator to another person?

Reading for information

Look at the information and then answer the questions. Use the Notes if you need to, but try to answer the questions before looking at the Notes if you can.

DUTY-FREE ALLOWANCES

If you have come from an EEC country the allow­ances in column 1 apply to goods obtained duty and lax-paid within the EEC. The allowances in column 2 apply if any of the goods were obtained outside the If EC or in a duty and tax-free shop, or duty and tax – free on a ship or aircraft.

If you have come from a country outside the EEC the allowances in column 2 apply.

1 2

If you have more than the duty-free allowances listed or if you have prohi­bited or restricted goods go into the RED CHANNEL and declare them to an officer.

___________ /

Tobacco Goods Cigarettes

300

200 ^

Is.

or

Cigarillos

150

100

ЗІ

„ >4U

or

> _

— (D

Cigars

or

75

50

<D ТЭ

Tobacco

400

250 J

grammes

grammes

Alcoholic Drinks

over 38.8е proof (22° Gay-Lussac)

1 ‘/г litres

1 litre

or

not over 38.8° proof or fortified or sparkling wine plus

still table wine

3 litres

2 litres

3 litres

2 litres

Persons under 17 are not entitled to tobacco and drinks allowances

SHAPE * MERGEFORMAT

Perfume 75 grammes 50 grammes

(3fl. oz. or (2fl. oz. or

90 cc) 60 cc)

Toilet water 375 cc 250 cc

(13 fl. oz.) (9fl. oz.)

Other goods £50 worth £10 worth

and. if you are visiting the United Kingdom for less than 6 months, all personal effects (except tobacco goods, wine, spirits and perfume) which you intend to take with you when you leave.

If you have nothing more than the duty-free allow­ances and no prohibited or restricted goods go straight through the GREEN CHANNEL un­less asked to stop by an officer.

1 You are arriving in the UK from Copenhagen. You have 75 cigars which you bought at a shop in the city. Will you have to pay duty?

2 You are flying from Milan to Birmingham. You want to buy perfume without paying duty. How much can you buy at the duty-free shop at Milan airport?

3 You are arriving in the UK from Montevideo, where you live. How many duty-free cigarettes can you bring in?

4 You are going to fly from Marseilles to London. You want to buy some Sauterne (white wine) at a shop in Marseilles before you go to the airport. How much can you take to London duty-free?

5 You are going to London for three weeks. Will you have to pay duty on your camera?

Now check your answers with the Key on page 104.

Notes

1

2

3

4

alcoholic Beer, wine and whisky are alcoholic drinks.

EEC European Economic Community, Common Market effects things which belong to a person e. g. clothes entitled to allowed to have fl. oz. fluid ounce (weight) intend I intend to leave today = I am going to leave today. obtain buy, get
prohibit not allow

proof 30% proof = 30% alcohol in a drink

tax money paid to the government unless if not within in, inside

Perfume Toilet Water Sparkling wine Fortified wine

Writing__________________

You are flying to Belfast on a business trip, and you have been given this form. Fill in the answers on the form. Use the Notes if you need to.

EMBARKATION CARD

Please complete In BLOCK letters

Surname (Mr./Mrs /Miss)

Christian names

Place ol birth

Nationality/ Citizenship Date ol birth

Employer

Signature

Home address Purpose ol visit Occupation

Oat*

Notes

birth being horn block letters LIKE THESE Christian name first name citizenship nationality complete fill in

embarkation getting on a plane or ship

employer company that you work for

fill in (USA: fill out) write your name, address etc. on a form
form paper with questions that you must answer

maiden name woman’s name before she was married

nationality the country you belong to, e. g. Swiss nationality occupation job signature writing your name surname family name

Dialogue___________________

Listen to the Dialogue. If you need to, you can look at the words in your book or at the Key Words after the Dialogue.

Peter and Maria Almar arrive at the Hotel International in Athens, where they have reserved a room.

Peter Good evening. My name’s Almar. I reserved a double room with bathroom for three nights.

Receptionist Mr Almar. Yes, room 312. Would you like to register, please? Just fill in this form.

Peter Thank you.

Receptionist And could I see your passports, please? Thank you.

Maria How much ф> you charge for a double room?

Receptionist ItJs 1300 drachmas a night, which includes a service charge.

Maria ( an we get dinner this evening?

Receptionist Yes, we’re serving dinner in the Roof Garden.

Peter And what time is breakfast?

Receptionist Breakfast is from 7.30 to 9.00 in the ground-floor restaurant.

Peter And could we have a call in the morning, please?

Receptionist Certainly. What time would you like it?

Peter Eight o’clock, please.

Receptionist Very good, sir. And here’s your key.

Room 312.

Peter Thank you. Oh, are there any letters or telephone messages for us?

Receptionist No, sir, nothing. I’ll just get a porter to take your luggage up.

Go back and listen again to the Dialogue until you can understand it without looking at the words. Then practise saying Peter and Maria’s words after them.

Key words

accommodation agency An accommodation agency finds hotel rooms for people a la carte each dish with its опт price (see table d’hote) amount an amount of money = some money

bill (USA: check) paper that says how much you have to pay call I made a call = 1 telephoned. choice a choice of two flights = two flights to choose from complimentary costing nothing disco(theque) place where you can dance to records

fruit apples, oranges, bananas etc. key You need a key to open the door.

menu list of things to eat in a restaurant
message piece of information for another person

porter person who carries luggage receipt paper that says you have paid money

receptionist (USA: room clerk) person in a hotel who you ask about rooms

register put your name on a list reserve book, make a reservation serve bring food to the table service charge extra money paid for service

table d’hote one price for the whole meal (see a la carte) terms price

unconfirmed not agreed in tvriting VAT Value Added Tax (tax on goods and services in Britain)